OVERNIGHT AND DAY BOARDING KENNELS

Our small boarding kennel is purpose built and full insulated. With just 8 units, we aim to provide a first class service that bridges the gap between home boarding and the large boarding kennels available locally.

The Kennels are purpose built from reinforced high density polyethylene and are and fully insulated. The design and construction of the kennels exceeds the model licencing requirements. When we were looking for kennel units, we decided on plastic as it has a big advantage over traditional wood or brick built kennels. Plastic is impervious to all known disease and with our exact cleaning routine, significantly reduces the risk of disease spreading such as Kennel Cough. The Kennel units are also fire retardant. Each kennel unit is cleaned daily and fully disinfected between guests using products which are approved by DEFRA for the safety of the dogs and the environment. . Each kennel is heated and thermostatically controlled to suit all guests. Whilst the ambient temperature in winter suits most dogs, we are happy to provide heat pads and additional fleeces for dogs with particular needs during winter.

FEEDING

We stock two types of dry complete food, a selection of canned meat and raw meat but if you wish you may bring your dogs own food. You are welcome to provide treats for us to give to your dogs during their stay. Treats are stored in their individual possessions box or can be kept in the fridge. Prescription diets will need to be provided.

DAILY ROUTINE

The first trip to the paddock of the day for our boarders ensures that each dog has relieved itself after a night in the kennel and to ensure everyone is well. After breakfast, time is spent with each dog in one of our two exercise paddocks. The paddocks are fully fenced and secure and offer the opportunity for playtime, socialising with dogs in the other paddock, pottering about or having a fit of the zoomies. Each dog has its own care plan and this is updated daily by the kennel staff. They note how the dogs are eating, behaving etc. Any change could indicate a problem so changes are reported to Mark daily. We make a note when your dog arrives of any particular likes or dislikes or behaviour traits.

EXERCISE

We have 2 large secure paddocks that are available for our guests to stretch their legs. Our daily routine ensures that all dogs get at least 3 visits to the paddock each day to allow them to potter about, play, sunbathe, paddle In the pool or just let off steam. The dogs are always supervised and are not mixed with other family groups. When your dog is accepted we ask if you have any particular exercise restrictions or requirements. These are noted on the care plan.

GROOMING

All dogs are brushed as part of our service before they leave the kennel. We are able to schedule a full groom, including a clip or strip and bath if you wish. Please request this when you drop your dog off.

TRIAL STAY

We are very happy for dogs to spend a day, or a night with us to introduce them to the kennel before your holiday starts. You could for example, leave your dog for the rest of the day following their grooming appointment, or while you go out for the day. For nervous dogs, we will ensure that more time is taken to introduce them and time is spent with your dog in the kennel to reassure them. We are happy to discuss your dogs needs with you in advance of their stay.

ILLNESS

Your pet is covered by our insurance during their stay (except for pre-existing conditions). We make regular checks on the dogs health but should a situation arise where a dog is unwell, we have an isolation kennel away from the main block. If we are concerned about the health of any of our guests, we will immediately get veterinary advice. Your normal vet will also be consulted if possible. We will inform you or your emergency contact.

TOYS & BEDDING

We provide a plastic bed and vet bed fleece but you are very welcome to bring your dogs own bed and toys. If you think you dog will settle with an item that has your scent on it, please bring that with you in a bag and we will make sure this is placed in their kennel with them. Please be aware though that we cannot be responsible for any loss or damage to bedding or toys that you bring with you.

SECURITY

The kennels are alarmed and are positioned immediately behind our house. The kennels are connected to an automatic smoke detector system which is linked to the house so that we would be alerted immediately if smoke was detected in the kennel compound.

***We are about to install camera’s in each of our kennels so we can look in at the dogs during the night***

DROP OFF & COLLECTION

We try to be as flexible as possible and arrange drop off and collections with each family. The earliest we like to receive dogs is 8.30am and the latest to collect is 7pm.

We do not re-use the kennel unit until the next day to ensure it can be thoroughly disinfected and this allows us to be a little less strict about times than other boarding kennels.

PRICES

Our boarding rates are fully inclusive but you are welcome to bring your own food if you prefer.

Standard Rate = £15 per night per dog

Family Rate = £27 per night for 2 dogs sharing the same kennel £39 per night for 3 dogs sharing £51 per night for 4 dogs sharing

(please note our kennels are suitable for two Labrador sized dogs sharing)

Optional Extras – Bath – £10-£15 per dog depending on size, Full groom from £30 per dog

VACCINATIONS

An up to date vaccination certificate must be provided on admission. We require Parvo, Lepto and Kennel Cough vaccinations to have been given at least 2 weeks before dogs begin their stay.

IMPORTANT INFORMATION

ARRIVAL & DEPARTURE

Please ensure all dogs are kept on a lead. We will collect your dog from your car once the paperwork is completed. Please ensure you allow plenty of time when you drop off your dog to complete the paperwork.

HEALTH

If you dog appears unwell at the time of admission we reserve the right to request that you ask your vet to confirm that your pet is healthy enough to stay with us.

MEDICATION

We are happy to administer medication without charge. Please make sure you send sufficient for your dogs stay in the original packaging showing vet instructions

VETERINARY EXPENSES

We are insured for your pets vet’s expenses up to £1500 whilst in our care, this does however, preclude existing conditions.

CHARGES

An estimate of the costs for your dogs stay will be emailed to you on booking. The full amount is payable when collecting your dog. However, you may settle this account on arrival if you prefer. The charges made are per night. As we do not book out a kennel on the same day as a dog departs there is no additional fee for an afternoon pick up.

CHRISTMAS/NEW YEAR AND BANK HOLIDAYS

We are open 365 days a year for boarding but do ask for a deposit for pre-booked kennels during the Christmas period. We do request that dogs are not dropped off or collected on Christmas Day or Boxing Day.

 

 

 

NEW ON-LINE AVAILABILITY CHECK AND BOOKING SYSTEM –

KennelBooker.com - Kennel Software

If you would like to discuss your requirements, check dates etc. please call us on 01460 281528 or email hillcloudwesties@gmail.com or text us on the mobile 07450337400

Please email us or call for a booking form with our full terms and conditions.

Email: ashgategroomingandkennels@gmail.com